- The process of filtering involves assigning an overall worth to a message before receiving the entire communication.
- It occurs when subordinates hide unfavorable information in messages to their managers or superiors.
- The urge to filter is expected to be strong at all levels within an organization.
a) The process of filtering involves assigning an overall worth to a message before receiving the entire communication.
b) It occurs when subordinates hide unfavorable information in messages to their managers or superiors.
c) It takes place in a downward direction in an organization.
d) The urge to filter is expected to be strong at all levels within an organization.